 Robertson Construction http://www.robertson.co.uk |
Quote: "no comparison with previous supplier" - Roger Maule (Robertson IT Manager)
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| The Robertson Group are a fast growing player in the construction industry. Their IT department is responsible for communication links with partners (consultants, engineers, architects, etc.) not only from head office but also from site locations and remote offices. They were using a well-known UK business ISP, but were not entirely satisfied.
Problems with existing ISP:
- Off-shore call centre
- Waiting in support queues
- Slow resolution of reported problems
- Billing issues
- Inflexible when special IP requests made
- Lack of technical information online
| Broadband installed at:- Site offices
- Sales offices
- Showrooms
- Client locations
- Sales reps
Why?: - Instant communications
- Email and VoIP
- VPN to head office
- Download plans
- Upload site photos
- Transfer status details
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Benefits of using Internet Services as an ISP
In comparison to their previous ISP Roger Maule (IT Manager) now describes the ADSL broadband connections provided through Internet Services as "rock-solid connections". After putting some 40 connections on via Internet Services, and with a dedicated reseller assigned to his account, he unreservedly recommends us and is in the process of moving his existing business our way. "I can honestly say that I now have a great service, with superb support both night and day. This has really helped to boost communication with consultants and engineers, along with better 'docu-management' with internal staff. The online information available for all of the connections is a real boon, allowing me more time to get on with other things, rather than waiting in call queues for support!" The online tools available from Internet Services can help to quickly diagnose problems on broadband lines, and provide live information direct from the BT Wholesale systems; these tools can be tested prior to using Internet Services. |
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Roger is happy for interested parties to contact him for further honest appraisal: |
 | Roger Maule (Group Network Administrator)
DDI: 01786 431 623
Mob: 07919 211 507
Web: www.robertson.co.uk |
Would you be interested in putting Internet Services to the test? Please contact us using the menu above and we'll put in touch with one of our very capable resellers for that personal touch!
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